How to connect N-Able to your HighGround account

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You can use your N-Able account alongside HighGround to retrieve your Patch Management data. This data can then be used to drive your Cyber KPI's. In order to synchronise your N-Able data to HighGround - you will have to set up scheduled report.

Please follow the steps below to schedule a report in N-Able, before moving onto our guide - How to Integrate a tool with your HighGround account.

Fields Needed:

Username
Password

STEP 1: login

STEP 2: Schedule the report

Go to Reports --> Scheduled Reports

Located in the top-left hand corner of the window is the Add button. Click this and then go to Status -> Patch Installation Status:

At the bottom of the details window, change the Export Format to CSV (the rest can be left as default):

Click Next to progress to the next window.

MSP's/IT Management

Those who manage multiple customers using the N-Able MSP console will have the option so select the customer/s whose data they wish to synchronise to HighGround.

If you want to synchronise ALL customers' data to HighGround: click the double right arrow (>>) to move all customers over to the box on the right.
If you want to synchronise a SPECIFIC customer/s data to HighGround: click on the relevant customers, and then click on the single right arrow (>) to move the customer/s over to the box on the right.