How to connect KnowBe4 to your HighGround account
- Technical Drilldown
- Compliance Manager
- Cyber Trend Data
- Pro Services
- Cyber KPI's
- Sign Up & Sign In
You can use your KnowBe4 account alongside HighGround to retrieve your Phishing Training data. This data can then be used to drive your Cyber KPI's. In order to synchronise this data to your HighGround account, you will need to connect to KnowBe4's API by first generating API credentials, and then integrate the tool via the Integrations module.
The following process is reasonably technical, so please have a member of your IT team complete this if you do not have any prior experience with API's.
Please follow the steps below to generate API credentials for KnowBe4 first, before moving onto our guide on How to Integrate a tool with your HighGround account.
STEP 1: Login to KnowBe4
Login to your KnowBe4 account.
STEP 2: Choose Account
If you are a Managed Service Provider (MSP) or IT company catering for multiple clients/accounts, you will need to first select the client that you would like to generate the API credentials for. Please click on the tab below to learn how to do this.
If you are not an MSP/IT management provider, and you are generating the API credentials for your own organisation, please skip this step and move on to Step 2.
Select a client/account that you manage
From the main menu, select Accounts:
Next, in the Account Admin row, click View as Admin:
You should now be able to view and use that account as an administrator.
Please continue on with the rest of the guide.Delete
STEP 3: Go to Account Settings
Whilst logged into your account, look to the top-righthand corner where you will see your account email address.
Click on this to expand the drop-down menu like below, and select Account Settings.:
STEP 4: Go to Account Integrations, API
Once in Account Settings, click on the Account Integrations option from the menu, then click API from the drop-down menu:
STEP 5: Generate API Token
Under Reporting API, tick the box next to the statement 'Enable Reporting API Access':
This will generate an API Token (or 'API key') that you will need in the next step:
Please click on the box containing the API token to copy it to your clipboard.
STEP 6: Integrate KnowBe4 to your HighGround Account
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