STEP 1: Login to HighGround

To begin, please login to your HighGround account and go to the Integrations tab:

Find DattoRMM and click Connect:

Please copy your Unique Reference, as this will be needed in Step 3.

STEP 2: Login to DattoRMM

Login to your DattoRMM instance.

STEP 3: Schedule report

On the menu go to Analytics → Reports:

Click “Create Report” at the top right of the page:

Give your Report a name. HighGround won't see that, this is just for your convenience.

Then move to the “Reports And Exports” section and click Add Report/Export button:

Go to the Exports tab in the opened window and click Add in front of “Patch Details”: 

Close the window by clicking outside of it.

Now tick all 3 boxes:

• Approved
• Not Approved
• Installed

Go to the next section “Targets” and click Add Target:

In the appeared window search bar type “All Devices” and click the Add button:

Click outside the window and check that “All Sites are selected” is selected in the box:

Then move to the “Schedule” section and select the following values:

• Recurrence: Weekly
• Start date and execution time: Today's/Tomorrow's date 13:00
• This Report will run on these days: Select all days of the week

Now move to the last section of the Report creation:

Please fill in the following fields:

You will need your Unique Identifier, which you copied in the Step 1 of this guide.

• Subject: dattoData_UniqueIdentifier
• Add additional recipients:
  • Name: HG Schedule Report
  • Email: inboundreports@highground.io

Click Save Report and move to Step 3.

STEP 3: Create Security Level

Find and click Security Levels in the left-hand-side menu:

Click Create Security Level in the top right of the page:

Give Security Level a “HighGround Security Level” name:

Moving to the Device Visibility section.

Select Sites and click Add Site:

You will be presented with a Site selection window, Click Add all at the top right of it:

Moving to Permissions:

Click on Global and Select the following View permissions:

Select the following View permissions for Sites:

Select the following View permissions for Components:

Select the following View permissions for Comstore, Jobs, and Reports:

Select the following View permissions for Setup:

Lastly, Toggle all off in the Remote control tools:

Leave Membership empty and click Create security level:

Now, let's move to Step 4.

STEP 4: Create a User and Generate Keys

Go to Setup → Global Settings:

Activate Enable API Access toggle on the top of the page:

Now go to Setup → Users:

On the top right of the page click Create User:

Fill out the following fields:

• Username: HighGroundAPI
• Email address: Email address that you can associate with this user
• First name: HighGround
• Last name: API 
• Component level: Low(2)
• Security Levels: Security Level you created in the previous step
• Default security Level: Leave this default after setting Security Level

Click Create User.

You will be redirected to the Users page. Find the user you just created and click on it:

On the bottom of the page, you will see the API section with the “Generate API Keys” button. 

Click the Generate API Keys and save the following fields:

• API URL
• API key
• API Secret Key

You can now go to Step 4.

STEP 4: Integrate DattoRMM to HighGround

Login to your HighGround account and go to the Integrations tab:

Find DattoRMM and click Connect:

Fill out the pop-out window with values received in the previous steps and click Continue:

• Api Domain Url: API URL that you took the note of in Step 3
• App Key: Username of the user that you created in Step 3
• API Secret: Password of the user that you created in Step 3

Congratulations, now DattoRMM is integrated into your HighGround Account! 🥳