How to connect Datto RMM to your HighGround account
Sync your Patch Management data from Datto RMM
You can use your Datto RMM account alongside HighGround to retrieve your Patch Management data. This data can then be used to drive your Cyber KPI's. In order to synchronise this data to your HighGround account, you will need to connect to Datto's API by first generating API credentials, and then integrating the tool via the Integrations module.
The following process is reasonably technical, so please have a member of your IT personnel complete this if you do not have any prior experience with API's.
Please follow the steps below to generate API credentials for Datto RMM, before moving onto our guide on How to Integrate a tool with your HighGround account.
STEP 1: Login to Datto RMM
STEP 2: Generate Client ID and Client Secret
- Navigate to Setup > Account Settings > Access Control (legacy UI) or New UI > Setup > Global Settings > Access Control.
- Set Enable API Access to ON.
- Navigate to Setup > Users (legacy UI) or New UI > Setup > Users, and click the username that you would like to enable API access for.
- Click Generate API Keys to generate an API Key and an API Secret Key for this user.
Take a note of Client ID and Client Secret, as this will be needed later on :
STEP 3: Integrate Datto RMM to your HighGround Account
You can now use the API Key and API Secret retrieved in the previous step to integrate the tool to your HighGround account.
To do so, you will need to go to the Integrations area of your HighGround account, and find the Barracuda tool under Email Filtering Tag. Clicking on 'Connect Tool' will open a window for you to enter the following details;
Continue in the integration window pictured above to complete the process of connecting your Datto RMM tool.
STEP 4: Schedule a report in DattoRMM
- Log in to Datto RMM Console
- Navigate to “Analytics” -> “Reports” from left main sidebar.
-
Click on “Create Report”
- Give it a name and click on “Add Report/Export”
- Inside Export Tab, Search for Patch and Click Add on “Patch Details”
- Select all checkboxes
- Remove all columns
- Select Below mention columns in exact same order.
- Patch Update ID
- Patch Title
- Device UID
- Date created
- Microsoft Security Response Center Priority
- Patch KB Article(s)
- Patch Status
- Patch Type
- Click on "Add Target" from Targets section
- Search for "All" and Click Add On “All Devices”.
- Click Recurrence and choose “Weekly”, then tick all days and set the report time.
- Compose email and set the correct email address where to send them.
use your HighGround's Unique Reference ID in subject
Recipient Should be inboundreports@highground.io - Enable Current Scheduled Report and Click “Create Report”
If you are unsure of how to complete the integration, you can look at our guide on How to Integrate a tool with your HighGround account.