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How to Sign Up for a HighGround Account

Stronger Cyber Security starts here!

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Helpful Resources

  Overview of Subscription Plans in HighGround

  How to Sign Up for a HighGround Account

  How to Recover Access to your Account

  Understanding the Onboarding and Company Details Modals

  How is access to my HighGround account protected?

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Welcome! We're so glad that you have decided to improve your organisation's cyber security with HighGround.

If would like guidance with the signup process, please follow the steps below:


STEP 1: Enter your Account Details


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You must use a corporate email address to sign-up, any addresses using free email services (such as @gmail, @outlook etc.) will not meet the requirements. If your email does not meet the requirements, you will see a red error message, which you can hover over to see more details.

Your password must contain a minimum of 8 characters, and include at least one number, special character, uppercase letter and lowercase letter.

You can sign up for a HighGround account at - https://highground.io/signup

There you will be asked to provide your email address and to set your password:

If you would like to hear about our latest features, offers, news and updates - check 'I'm happy to receive updates by email', otherwise you should untick this box. 

When you have entered your details and chosen your communication preferences, click Continue. 


STEP 2: Enter your Name, Company name, and Role


You will now see a new window where you can enter;

  • Your name
  • The name of your organisation
  • Your C-Suite role within the organisation

Why do you want to know my role?

We use Role-Based Cyber Data (RBCD) to customise your HighGround in order to provide you with the information that is most relevant to you.  

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I'm not a CEO, CFO or CTO - can I still use HighGround?

Yes! Even if you're not one of the C-Suite, you can still get all of the same benefits from a HighGround account.

We still want you to get a customised experience, so try to choose the role that is most relevant to yours in order to receive the most useful information on your dashboard.

Some examples of similar positions to each C-Suite role are:

CEO:

  • Managing Director
  • Chief Operating Officer (COO)
  • Executive director
  • Founder
  • Co-Founder

CTO:

  • IT Manager
  • Head of IT
  • Technical Director
  • Chief Information Officer (CIO)


CFO:

  • Head of Finance
  • Finance Director
  • Finance Manager
  • Chief Accountant
  • Finance Officer
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To select your role, you will need to select it so that it's highlighted in blue.

After entering those details, you can click Complete. 


STEP 3: Verify your Email Address


To ensure your account's security, you must verify your email address before your account is activated.

After clicking the Complete button in the previous step, an email resembling the one below will be automatically sent to your account, containing a link to confirm your email.


I haven't received a verification email

If you can't find an email from HighGround in your inbox, go back to the the website, and click the Resend Email Verification button.

You will be able to see that the email has sent when the button turns to green, with the statement 'Verification Email Resent':

Please check your inbox again for the verification email.

If you still haven't received an email - try checking your spam, and re-entering your email address at the beginning of the sign-up process in case you have entered it incorrectly. 

If you are still having problems, please raise a support ticket (or email support@cybercare.vision) and our support team will assist you.

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Clicking Confirm Email will redirect you to the HighGround login page where you can now login to your account. 

And that's it! Your journey to simplified, customised, and stronger cyber security starts now!

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As you have not yet added any data, your dashboard will be looking a little lonely. If you want to get started brining your KPIs to life, read our guide on how to Activate your KPI's.



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  • Overview of Subscription Plans in HighGround

    View or change your subscription plan and understand the benefits of premium

  • How to Recover Access to your Account

    Reset your Account Password

  • How is access to my HighGround account protected?

    How we keep your data safe

  • Understanding the Onboarding and Company Details Modals

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