1.0 - Introduction
HighGround offers a range of MSP packages, which we refer to as MSP Base Subscriptions. These form the foundation of your subscription and are designed to scale with your business.
You don’t need to manually select or manage these — your base subscription is automatically calculated and applied to your account based on the number of clients and prospects you’re managing in HighGround.
As your numbers grow, your subscription adjusts accordingly — making sure you're always on the right tier for your needs, without the headache of manual adjustments.
2.0 - MSP Base Subscriptions
HighGround’s MSP Base Subscriptions are designed to grow with your business — whether you’re just getting started or managing hundreds of clients. Here’s what each tier includes:
🚀 Starter
Perfect for smaller MSPs getting off the ground.
Includes:
50 Standard Client Licenses
10 Prospect Licenses
📈 Growing
Ideal for MSPs starting to scale up their client base.
Includes:
100 Standard Client Licenses
25 Prospect Licenses
📊 Scaling
Designed for established MSPs with a solid portfolio.
Includes:
250 Standard Client Licenses
100 Prospect Licenses
🏢 Enterprise
If you're beyond the limits of our Scaling package, you're ready for Enterprise.
This tier is custom-priced and tailored to your needs.
To request an Enterprise package, just reach out to our support team at [email protected] — we’ll be happy to help.
3.0 - Premium Licenses
Premium Licenses are billed separately and are not included in any of the MSP Base Subscriptions. They’re designed for clients who need direct access to HighGround — such as reviewing alerts, managing their own cybersecurity, or logging in to the platform themselves.
When you upgrade a client to a Premium License, their existing Standard License is automatically released back into your available license pool. That means you can reuse it for another client — no waste, no manual juggling.
4.0 - How Packages are Billed
Your qty of clients and prospects can change throughout the month but you will only be billed based on your quantities on your billing date.
On your billing date, you will be invoiced automatically for your MSP Base Subscription + any premium licenses you have applied to clients.
You can visit the highground.io website to find out about our latest pricing.
Note: if you have any special offers applied, these will also be applied before your invoice is created.