How to Buy Pro Services
Purchase a Professional Service from HighGround
The Pro Service i'm looking for isn't listed?
We offer the Security Consultation Service so that we can discuss custom services depending on your needs. We can also combine parts of different products to create unique Pro Service offerings.
Please submit an enquiry to the ‘Security Consultation’ product and we will discuss your requirements with you.
DeleteSTEP 1: Go to Pro Services
From the main left-hand menu, go to Pro Services:
STEP 2: Click on the Service
The Pro Services section of HighGround displays all the paid services we offer.
You can scroll through these to find and click on the service you want. This will open up a new window to the side, containing details and purchase options for that service:
STEP 3: Choose the Purchase Option
Depending on the Pro Service you are looking at, there may be more than one purchase option to choose from. These options are shown at the bottom:
Ensure that the option you want to choose has a blue tick in it. If not, click that option to move the blue tick to your selected choice.
How do I make an enquiry about a Pro Service?
If you would like to make an enquiry to HighGround about any of the Pro Services available, follow the steps below:
STEP 1: Go to Pro Services
From the main left-hand menu, go to Pro Services:
STEP 2: Click on the Service
The Pro Services section of HighGround displays all the paid services we offer. You can scroll through these to find and click on the service you want.
This will open up a new window to the side, containing details and purchase options for that service.
STEP 3: Click Enquire
Click the Enquire button located towards the top-right of the service window:
STEP 4: Fill in the Details
Now you can add in the details of your enquiry, along with entering the phone number that you would like to be contacted on regarding the enquiry.
STEP 5: Send the Enquiry
How do I save money by using my Pro Services Credits?
Pro Services Credit enables you to save money on your purchases.
If you have earned Pro Services Credit, you can use them whenever you buy one of our Pro Services. The amount you have accrued in credit will be deducted from the cost of that service.
To learn how to apply your Pro Services Credit to a purchase, follow the steps below:
STEP 1: Go to Pro Services
Navigate to the Pro Services module from the left-hand side main menu.
In this module you will find all of our Pro Service offerings.
STEP 2: Pick a Service
Choose and click on the service which you would like to apply your Pro Services Credit to.
Clicking on any of the services will open a new window to the side of the screen, containing details and purchase options for that service:
STEP 3: Apply Credit
Click on the blue 'Apply <your credit> Credit' button.
The button will change to inform you that your Pro Services Credit has been applied.
The amount of credit applied will also be reflected in the purchase options at the bottom, which will show the previous price scored out in grey, and the new, reduced price in blue.
STEP 4: Purchase the Service
Now your Pro Service Credits have been applied, click the Buy Now button to purchase this service
And that's it! Plus, you can save more money off of future purchases by earning more Pro Services Credit!
STEP 4: Buy the Pro Service
Now the details are filled in, click the Buy Now button to make the purchase.
And that's it! Thank you for your purchase, a notification will get sent to our Pro Services team who will contact you within 24 hours to get started with your service.
What happens after I buy a Pro Service?
We will reach out to you within 24 hours to arrange a meeting and schedule the service.
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