STEP 1: Login to HighGround
Login to your HighGround account and go to the Integrations tab:
Find N-Able integration and click Connect:
Save your Unique identifier for Step 3 of this guide.
STEP 2: Login to N-Able
Login to your N-Able instance.
STEP 3: Create User Role
In the left-hand-side menu click Administration -> User Management -> Roles:
On the top of the screen click Create Role:
Give your role a meaningful name:
Select Read-Only in the dropouts of the following sections:
Administration
Configuration
Devices
Tickets & Notifications
Click Save at the bottom of the page.
STEP 4: Create User
In the left-hand-side panel find Users under Administration -> User Management:
Click Create User on the top of the page:
Fill out the following fields:
First Name: Type "HighGround"
Last Name: Type "API"
Login Name: An email-like username - "[email protected]" is our suggestion
Customer: Choose your organization. If you are an MSP, please choose the parent organization of your customers
Password: Create a password for your API User
Now, in the Roles tab click Assign Roles, select the Role that you created in the previous Step and click Assign:
Make sure to tick the box of "API-Only User" in the "API Access" tab:
Now click Save at the bottom of the page:
Now you can integrate your N-Able to your HighGround account.
STEP 5: Integrate N-Able to your HighGround Account
Login to your HighGround account and go to the Integrations tab:
Find N-Able and click Connect:
Fill out the pop-out window with values received in the previous steps and click Continue:
URL: URL that you use to login to N-ABLE
Username: The username that you gave the API User
Password: The Password that you gave the API User
Unique Reference: Your Unique Reference Provided By HighGround.
Congratulations, N-Able is now integrated into your HighGround Account! 🥳