Managing your Suppliers and Manufacturers

In HighGround, the "Suppliers and Manufacturers" feature is your go-to spot for keeping track of all the vendors, suppliers, and manufacturers your clients (or even your own MSP) work with. Whether it’s the company your clients buy tools from or the provider of a service they’re using, adding these details helps you gain a clear view of where your clients are spending money outside of your services and keep a log of your own MSP's suppliers and manufacturers too.

This centralized feature makes it easier for you to manage all this information in one place, saving you time and making sure you never miss a beat when it comes to your clients' supply chains or your own MSP's partnerships. It’s all about staying organised, staying in control, and staying on top of things.

In HighGround, suppliers and manufacturers are connected across several sections, including the Stack, Tech Spend, Storefront, and your products and services. Each of these areas lets you add suppliers and manufacturers, but instead of endlessly scrolling through multiple sections to find the one you're looking for, you can now easily locate them through the "Suppliers and Manufacturers" settings. Simply navigate to your MSP system settings and select "Suppliers and Manufacturers" from the list on the left.

Once you're in the settings, you'll notice two main categories at the top:

Under "For my MSP," you’ll find a complete list of all the suppliers and manufacturers linked throughout your MSP's HighGround. For each, you'll see key details like their status, the category they’re associated with (if any), any relevant subcategories, and the total spend with that supplier over the last 12 months. The same type of detailed information is available for your clients’ suppliers and manufacturers, making it easy to manage everything from one central location.

As mentioned earlier, suppliers and manufacturers can be linked across multiple sections of HighGround. However, in the "Suppliers and Manufacturers" settings, you can only add suppliers or manufacturers for your own MSP. You won’t be able to add suppliers for your clients here.

To add a supplier or manufacturer for your own MSP, simply follow these steps:

Your new supplier/manufacturer will now appear in the list.

If you need to make any changes or delete a supplier or manufacturer, just select the relevant entry from your list and click "Edit." From there, you can update the details or choose to delete it. Be sure to hit "Save" once you're done making changes.

Suppliers and manufacturers pop up in a few key areas of HighGround — most notably in Sell and Storefront.
When you add a new supplier in either of these areas, HighGround doesn’t just keep it local; it automatically updates your Suppliers & Manufacturers settings too.

Think of it as one less admin loop to jump through — no double-entry, no “wait, did I already add them in settings?” moments. Add them once where you’re working, and HighGround takes care of the rest in the background.

Your clients are bound to spend money with suppliers outside of your own services (we know, heartbreaking). Whether you’re updating details for a long-standing partner or adding a brand-new supplier to their roster, there are two main ways to do it:

We’ll walk you through both.

This method is great if you want the supplier to be on file before linking them to any specific subscription.

Step 1: Head to your MSP System Settings and select “Suppliers and Manufacturers” from the left-hand menu.

Step 2: At the top, click the “For my clients” tab.

Step 3: Find the client you’re working on (you can scroll or search—your choice).

Step 4: Click on their name, then hit the blue “here” button.

Step 5: Fill in the supplier/manufacturer details and click Save.

Once saved, the supplier will now live under that client in your Suppliers & Manufacturers list. From here, you can:

If you’re already knee-deep in a client’s Tech Spend data, you can add a supplier on the fly while creating a subscription.

Step 1: From the client’s Tech Spend dashboard, click the blue “Add” button.

Step 2: Choose “Add Subscription”.

Step 3: Fill out the subscription details—don’t forget to complete the Supplier field!

Step 4: Click Save.

Your subscription is now safely stored under the category you chose, and any costs will be reflected in the client’s Tech Spend view.

The supplier you linked will also automatically appear in the Suppliers & Manufacturers settings for that client.

To learn more about suppliers in subscriptions please read our Track clients spend with other technology providers using subscriptions and manual spend article.