1.0 - Introduction
HighGround comes with a default set of categories and subcategories that are carefully selected to provide a straightforward and user-friendly experience. These pre-configured options are designed to make it easier for your clients to navigate and understand their technology spend within the Technology Spend and Storefront modules. With these thoughtfully chosen categories, you can ensure a seamless and intuitive experience for both you and your clients.
This article lists these default categories and subcategories. If you have a category/subcategory which isn't included in our default set then please read our Understanding Category Management article to learn more.
2.0 - Categories
Category | Sub Categories | Description |
IT Support | - Fully managed support - Co-managed support - Network Support - Cloud Management - Other | Managed and Adhoc IT Support Services |
Cyber Security | - Managed security services - Professional services - Security strategy (vCISO) - Cyber essentials - Other | Managed and Adhoc cybersecurity services. |
Telecoms | - VOIP subscriptions - Call charges - Hardware - Other | Telecoms services and charges. |
Connectivity | - Analogue Lines - Digital lines - Leased lines - Broadband - Mobile - Other | Internet connectivity services, including mobile/cellular. |
Microsoft 365 | - Microsoft 365 Subscriptions | Microsoft 355 Subscriptions. |
Backup/Disaster recovery | - Backup licensing - Backup appliances - Cloud storage - Other | Backup & Disaster Recovery services including licensing, storage and appliances. |
Google Workspace | - Google workspace subscriptions | Google Workspace subscriptions |
Other Subscriptions | - Warranties - Microsoft Azure - Amazon web services - Google cloud - Other | Any other subscriptions for services, software, cloud computing, warranties etc. |
Hardware | - Desktops - Laptops - Servers - Components - Networking - Storage - Audio/Visual - Power | Any hardware. |
Software | - Operating system licensing - Cloud subscription - Other | Any other software that is not a subscription. |
Labour/Consultancy | - Labour - IT strategy (vCIO) - Other | Any labour including installation, projects, consultancy etc. |